Aubrianna Clark is a self-taught expert in CRM software with over a decade of hands-on experience in user interface design, primarily within the autism services sector at ABS Kids. She’s passionate about collaborating with developers to implement automation that drives efficiency and enhances both customer and consumer experiences. Aubrianna is married to a deep-sea fisherman, a proud mum of two, and splits her time between the Rocky Mountains and the Cayman Islands—where she finds balance hiking in the pines and swimming in the sea.
Director of Organizational Development,
Akaash Shah is the Senior Director of Sales at LeadSquared, heading the healthcare vertical. With extensive experience in CRM solutions across healthcare, BFSI, and other industries, he specializes in solving intake and operational challenges for organizations. Akaash has a deep understanding of optimizing sales and engagement strategies, helping businesses streamline workflows, improve patient acquisition, and drive growth through innovative technology solutions.
Head of Healthcare Business,
Together, we unpacked the challenges of expanding access without compromising care quality, the operational and cultural shifts needed to support teams at scale, and what it means to lead with purpose in a system that often feels stretched. Whether participants were new to the field or leading large teams, the conversation offered grounded insights and real-world takeaways for their organizations.
What You’ll Learn:
Learn how to lead with empathy while driving meaningful operational change. Gain real-world leadership lessons from the therapy room to the director’s seat. Discover how to scale operations without compromising clinical quality or client experience. Get strategies for building resilient, mission-driven teams in a high-demand behavioral health environment.